Are you searching for distant chat agent jobs the place you don’t have to speak on the telephone? Maintain studying; this put up has you coated.
Again once I was in school, I labored for a telemarketing firm. Whereas the gig itself was versatile and paid properly, it exhausted me. As a rule, individuals didn’t wish to converse on the telephone (which I get), so I must take care of their anger, irritation, and plenty of curse phrases and hang-ups.
Over time, I dreaded getting into to work. After school, I labored for Medicaid doing prior authorization for nursing visits and residential medical gear. Once more, I used to be on the telephone for lengthy intervals coping with disgruntled suppliers — no enjoyable!
Whereas many work-at-home jobs are phone-based, the Web has opened up a brand new breed of customer support that doesn’t require being on the telephone. Actually, reside customer support chat is changing into an increasing number of fashionable daily. A few of these chat agent jobs require background information of a selected space, and lots of of them require you to sort a sure variety of phrases per minute, so be sure you learn the entire effective print earlier than making use of.
What Are the Necessities For Being a Chat Agent?
To change into an internet chat agent, most firms require candidates to have a highschool diploma or GED, glorious written communication expertise, and a quick and correct typing pace. Many firms additionally require at the very least one yr of customer support expertise; nonetheless, there are some firms that can rent novices with none expertise. You’ll additionally want a pc or laptop computer, a hard-wired, dependable web connection, and a quiet workspace free from distractions.
13 Chat Agent Jobs You Can Do From Residence
Distant chat agent jobs are in excessive demand. There are normally extra candidates than there are open positions. In case you’re set on being a chat agent, you’ll must verify with these firms steadily to see if any new openings come up. If they provide e-mail job alerts, I extremely counsel signing up for them so that you simply don’t miss any new openings.
1. Chat Shop – Stay Chat Agent
- You should be a quick and correct typist (65 WPM to 80 WPM) with glorious communication expertise.
- The Chat Store solely hires within the UK, Florida, Georgia, Tennessee, and Texas.
- In keeping with Glassdoor.com, the typical wage is $21 per hour; these are W2 positions.
- On-line chat associates are chargeable for offering fundamental to complicated buyer and technical assist.
- Hires in most states within the US, in addition to international places.
- Pay is at the very least $10 per hour; these are W2 roles.
- Candidates have to be music lovers and have a ardour for serving to individuals.
- You’ll want a highschool diploma or GED and at the very least two years of expertise.
- You should have the ability to sort 30 phrases per minute (WPM).
- Use the key phrase distant whenever you’re looking on their web site.
4. LiveChat – Help Hero
- You’ll want quick and correct typing expertise, at the very least 40 WPM.
- Should have an ideal command of the English language.
- Hires part-time social media brokers to carry out duties like social media moderation, buyer assist, engagement, and monitoring.
- Should have 2-3 years of expertise in on-line moderation and robust typing expertise.
- The typical pay is $20 per hour.
- Mod contributors specialise in digital engagement, reminiscent of moderating content material, chatting with clients, managing communities, checking for bugs, and updating social media.
- On this position, you’ll work as an unbiased contractor.
- The typical pay is $21 per hour.
Associated Content material: Work-at-Home Jobs: Forum and Chat Moderator
- Chat and textual content on-line with LGBTQ youth who want emotional assist.
- Should have glorious, quick, and assertive communication expertise.
- They rent within the US and Mexico and are open 24/7, 12 months a yr.
- These are W2 positions that include advantages.
8. OutPLEX – Buyer Service Rep
- Should have the ability to sort 30-50 WPM with zero errors.
- You’ll want a highschool diploma and a Home windows Working System.
- Should have glorious spelling, grammar, and communication expertise.
- Hires distant employees within the US, Columbia, and the Dominican Republic.
- The typical pay is $18 per hour.
9. Site123 – Gross sales Chat Specialist
- Have to be tech-savvy and perceive the web site builder discipline.
- It is advisable to have confirmed expertise in gross sales and customer support.
- Have to be educated of social media platforms like Fb, Twitter, and LinkedIn.
- You should be based mostly within the USA and have a school training.
- Should have the ability to sort 65-75+ WPM.
- You should have glorious punctuation, grammar, and spelling.
11. Sitel Group – Buyer Service Consultant
- Hires full-time and part-time W2 workers to offer customer support to manufacturers from across the globe.
- Some jobs embrace might embrace telephone work, however I feel you possibly can specify that you simply’d favor chat, e-mail, and social correspondence throughout the software course of.
- Should have a Home windows working desktop pc or laptop computer, high-speed web connection, and a USB headset.
- The typical pay fee is $17 per hour.
- Sitel doesn’t settle for candidates from California, Washington, or New York.
12. Hopper – Journey Expertise Agent
- Hiring full-time brokers with at the very least two years of expertise utilizing a worldwide distribution system (Sabre, Apollo, or Amadeus).
- On this position, you’ll help clients utilizing e-mail and chat.
- Hopper gives a aggressive wage and intensive advantages, together with medical health insurance.
13. Upwork – Chat Help Specialist Jobs
Upwork is a contract market the place freelancers can join with firms that want their expertise. With Upwork, you possibly can create a profile that showcases your expertise and experience, and you may as well browse freelance assignments on the location and submit bids for gigs that you simply’d prefer to work on.
One chat agent job that I discovered was for a chat agent to reply questions on insurance coverage by way of textual content, e-mail, and thru their app, and the pay fee was $12.50-$22.00 per hour.
Upwork does cost a payment for utilizing their platform, and charges may be seen beneath:
- $0-$500 in earnings – 20% service payment
- $500.01-$10,000 in earnings – 10% service payment
- $10,000.01 or extra in earnings – 5% service payment
Different Methods to Discover On-line Chat Jobs
In case you’re looking the net and spot {that a} web site has a reside chat agent field operate, look on their profession web page and see in the event that they rent distant chat brokers. Some firms use third-party employers to fill their chat agent positions, however others rent in-house. And a few chat agent capabilities are automated via synthetic intelligence (AI), however it’s value exploring to see if the corporate could be hiring. You may normally discover a hyperlink to the corporate’s profession web page of their web site’s footer.
One other avenue to discover is staffing web sites like Robert Half, Conduent, Kelly Services, and Adecco. Not solely have they got distant job openings, however you possibly can different discover these one-off job alternatives for chat assist brokers.
Can You Tolerate a Little Telephone Work?
In case you’re searching for extra chat agent jobs, take a look at FlexJobs – they’ve many to select from. Simply just be sure you totally learn the job description. Many reside chat agent jobs require some telephone assist, so in the event you’re in opposition to being on the telephone, you’ll wish to guarantee that the place is 100% online chat, e-mail, and social media.
In case you are OK answering some inbound telephone calls, firms like 5CA, Apple, Global Response, NexRep, Omni Interactions, OneSupport, Smith.ai, and Wrrk provide residence chat jobs that mix telephone, e-mail, chat, and social media work.
Get Paid For Sexting?
One phrase of warning: telephone actresses’ chat agent jobs are intercourse chat operator jobs. I need you to know what you’re making use of for in the event you run throughout these job postings. I don’t cowl this chance or telephone intercourse jobs on the location. In case you’re desirous about working from residence as a chat intercourse operator, WAH Adventures has an inventory of hiring firms.
Conclusion
As an increasing number of firms go browsing with their companies, an increasing number of work-from-home chat agent jobs shall be accessible. I’ll proceed to replace this checklist as new jobs pop up.
Do you will have a distant chat assist job? Which firm did you’re employed for? Drop us a observe; we’d love to listen to from you!
Initially revealed January 21, 2015. Content material up to date February 2023.
