Liberty Mutual group is an American based international insurer identified for providing industrial, private and funding insurance coverage choices to their prospects, which permit their prospects to “solely pay for what you want”.
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Advantages & Perks
For people trying to develop their careers at Liberty Mutual Group, via their Discovery Programs at Liberty Mutual, graduates, undergraduates and interns can join with mentors to assist introduce them to a variety of careers whereas additionally persevering with their training.
Liberty Mutual Group has an in depth checklist of conventional benefits corresponding to Medical, Dental, Lengthy and Quick Time period Incapacity, Retirement plans and Tuition Reimbursement but additionally extra progressive advantages like Adoption and Surrogacy Help and journey life-style assist known as myConcierge and extra!
Work Tradition
Evaluations like Indeed promote that Liberty Mutual Group presents in depth coaching for entry stage employees who’re new to the insurance coverage area. Aggressive salaries and advantages at the moment rank excessive at a 3.8 out of a 5 ranking. Further sources like Glassdoor reveal constructive evaluations that embrace a 4.2 out of 5 ranking for variety and inclusion packages, a small peek into the work tradition.
Job Necessities
Liberty Mutual Group has an ongoing want for customer support representatives to be the primary level of contact for routine requests from prospects, brokers and third events. This may vary from dealing with all documentation mandatory to help buyer requests, offering assist utilizing a number of expertise platforms and functions to additionally helping Liberty with enter on workflow processes, suggestions and enhancing processes.
Typically, for a Buyer Service Consultant function, Liberty Mutual Group are searching for these {qualifications}:
- Have to be 18+ years of age.
- Minimal of 1-2 years of related customer support or administrative expertise (entry stage).
- Acquainted with normal enterprise practices or background with data of fundamental industrial insurance policies.
- Glorious written, verbal and interpersonal abilities.
- Proficient in MS Workplace software program functions (Excel, Phrase, and many others.)
- Demonstrates efficient group and workload administration abilities.
- Affiliate’s diploma or equal enterprise background.
- Minimal of 12 months associated Industrial insurance coverage expertise (mid-level/superior careers).
- Prior name middle expertise (most well-liked).
Cost & Wage
As a full-time customer support consultant, this accessible function has a wage vary of $45k-$47k per 12 months, which is the common vary throughout all their full-time normal customer support roles.
Software Course of
Liberty Mutual Group’s hiring process contains sending within the preliminary software on-line, the place you’ll then be despatched an software submission affirmation by e mail. Some roles may additionally require an extra step that features a 30-60 minute evaluation, so that you’ll need to put together your self for this timeframe on the time of your software submission. Though Liberty maintains that every one functions are reviewed by their recruiters, attributable to excessive demand on filling roles, and relying on the state’s hiring, they’ll join with those that meet all the standards within the function and transfer these candidates to the interview, provide and hiring course of.
To use for a Buyer Service Consultant function at Liberty Mutual Group go to their career page!
