Omni Interactions focus on enterprise transformation and supply digital buyer contact options for quick rising corporations. Lots of that are on the Fortune 500 corporations record. They esteem themselves as being probably the most “skilled work-at-home management workforce on this planet”. With 120 years mixed work in name heart transformation efforts, work-at-home outsourcing, and work-at-home consulting in customer support and gross sales assist experience, Omni continues to attach Gig Staff with main manufacturers.
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Advantages & Perks
Since Omni is named a robust chief within the gig working neighborhood, people can thrive as a 1099 contractor. You should have the flexibleness to set your personal schedule and hours. You’re additionally paid to your obtainable time as nicely, and makes this position simpler to earn a sustainable dwelling. Which means that regardless of the workflow, the hours you’re scheduled and obtainable to your position, are the hours you receives a commission!
Work Tradition
Omni Interactions consider that gig employees “deserve one of the best” and present this with their dedication to transparency, range and inclusion, aggressive earnings, free training sources and embracing change within the office. Learn their firm Bill of Rights for his or her gig working neighborhood!
Job Necessities
As a Contracted Work From Dwelling Buyer Service Consultant, Omni means that you can self-schedule in 30-minute or 1-hour blocks You’ll be responding to chats, emails, and calls from clients, documenting particulars of calls & buyer interactions within the applicable methods and navigate a number of methods, applications, and screens on the identical time. The objective is to rapidly assist clients clear up issues in a artistic method.
To work for Omni Interactions candidates must be, and have the next:
- Have to be not less than 18+ years of age.
- Will need to have a house workplace which permits for quiet and uninterrupted work.
- Will need to have a devoted cellphone line with a custom-made skilled greeting.
- Should adhere and be capable of meet the internet speed and computer hardware requirements.
- Be obtainable to do business from home, or any quiet place with a closed door.
- Possess capability to navigate a number of methods, applications, and screens on the identical time
- Have nice communication expertise (verbal and written).
- Means to kind 20 WPM or extra.
- Have stable laptop expertise, together with typing and navigation.
- Possess customer support resolution minded character and have persistence, empathy with clients.
Cost & Wage
Beginning at Omni Interactions, you may common round $15 per hour with earnings as much as $20 an hour. You might also obtain performance-based pay & different incentives. Your wage will rely upon a number of components like, the marketing campaign you’re assigned to, name kind, name quantity, and stage of involvement wanted to your customer support.
Software Course of
Give your self 15-45 minutes of accessible time to use. You’ll be directed to a pc velocity check to check your laptop’s velocity compatibility, so simply make sure you’re utilizing the pc you propose to make use of whereas working with Omni. This additionally features a typing velocity check (20 wpm is their excellent minimal) and an evaluation in order that they’ll assess your workability to be appropriately matched for potential work campaigns. Omni explains this course of nicely of their FAQ’s!
Able to get began? You’ll be able to study extra about Omni’s Contractor Buyer Service position whenever you apply here!
